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For our Customer Service Centre in Borås, Sweden, we are looking for employees who are excellent (both spoken and written) in the Finnish language.
H&M’s Global Customer Service is a omni-channel and multi brand organization with focus on the customer dialogue throughout the customer journey. We are present in all online markets, where we serve both online and store contacts from all brands within the H&M group. Today we have around 3000 employees and work at 12 locations all over the world.
Our Contact Centre is open 364 days per year with the opening hours:
Monday - Friday 07.00-21.00
Saturday - Sunday 09.00-19.00
(with exceptions for a few red days)
Your responsibilities
The job of an H&M Customer Service Agent comes with lots of responsibility – and lots of fun. Your to-do list includes:
Your skills
Just like everyone at H&M, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include:
Sounds interesting?
The contract is fulltime (40 hours/week) and includes working hours during evenings and weekends.
Please apply with your CV and Cover letter at our Career Site as soon as possible.
Questions will be answered by Joonas Valtanen, .23-03-2024
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