Customer Success Manager i Sweden

Om tjänsten

We have great backers, from experienced VC funds to investors with senior backgrounds from Spotify, Facebook and TrueCaller - all with the unique experience of what it takes to build a one-of-a-kind tech company.

Are you commutative and passionate about the tech, SaaS and B2B industry? Are you good with people, like sales and to reach goals?

We want you!

Join us at Albacross HQ in Stockholm, working closely with both investors and founders.

What You'll Be Doing

• Onboard our most valuable accounts, making sure that they are ready and set up to succeed. 

• Maintaining great contact with your book of accounts via periodic meetings and touch points. 

• Be the premium point of contact for the entire organisational needs of your accounts (Bis Dev, Marketing, and Sales).

• Serve as the liaison between our customers, product team, sales, marketing, etc, in order to communicate their needs and pain points. 

• Act as a business consultant and coach your accounts with strategies, advice, and best practices.

• Identify and act on both upsell opportunities and known risk behaviours.

What to expect

• The possibility to join a successful startup in an early phase and have a real impact

• Work together with a very talented, passionate team with high ambitions

• Clear responsibilities and KPIs

• Engages leaders that will help and support you in your personal development

• After works and team events

• Possibility to grow and take bigger responsibilities fast

We are looking for someone who:

• Speaks and writes fluently in english

• Is interested in SaaS and automation

• Has a strong interest for B2B sales and SaaS

Extra information

Status

Stängd

Önskad utbildningsnivå

Universitet/Högskolestudier

Ort

Sweden

Typ av kontrakt

Heltidsjobb (förstajobb)

Typ av jobb

Kundservice / Call center

Körkort önskas

Nej

Tillgång till bil önskas

Nej

Personligt brev krävs

Nej

Språk

Engelska