Klarna makes shopping smoooth. And we do it with flair because shopping is fun. Every day, we help customers, businesses, and partners explore just how smoooth the modern shopping experience can be.
It means we’re constantly changing the game. Always trying out new things. And we encourage our people to do the same. To grow. To develop. Because we don’t believe roles have to stay fixed. Instead we inspire our people to take an irregular career path. As a company of 350 dynamic start-ups, our whole business is built for it. So once you’re in, there’s no telling what will happen next.
The Compliance Operations Europe team’s main focus is to prevent Klarna from being used in financial crimes such as money laundering and terrorism financing through operational reviews, monitoring, and investigations.
As we continue to grow our customer base, our global footprint, products and channels, as well as our screening functions, are growing in sophistication and becoming integral in the success of the business.
To help drive a worldclass first-line defence against financial crimes, we are now looking for a Service Delivery Specialist to join the Compliance Operations Europe team.
What you will be doing
As a Service Deliver Specialist for Compliance Operations Europe, you will be performing reviews and investigations of high risk customers and segments for all of Klarna’s markets and products (except US). You will identify, prevent and monitor high risk transactions in relation to financial crimes. Your focus will be Anti-Money Laundering/Counter-Terrorist Financing first-line defence - performing compliance related operational tasks such as;
- Daily reviewing of individuals matched against Politically Exposed Person (PEP) lists as well as various Sanction lists.
- Review individuals that are under investigation by law enforcement.
- Investigate individuals hit by high risk scenarios and alarms, including sending and analyzing KYC and EDD questionnaires.
- Receive and investigate suspicious transactions, escalated by other internal departments and decide on further escalation processes.
- Report suspicious transactions and individuals to the Money Laundering Reporting Officer.
- Perform risk controls connected to KYC, AML and CTF.
- Suggest improvements to monitoring processes, consumer risk rating and review/investigation routines to improve detection.
You will work in a cross functional team and in close collaboration with stakeholders such as the KYC & AML Monitoring team, the AML & CTF Screening team, the Compliance function, and consumer facing teams within Customer Services.
You should get in touch with us if you:
- Are a solution oriented and street smart person with an interest in risk, law proceedings and e-commerce
- Always put great emphasis on quality, details and enjoy a structured way of working
- Are accurate, a true team player and thrive when working in a highly challenging, ever changing environment
- Are used to communicating with people cross-functionally
In order to be successful in this role we believe that you will have:
- A strong ability to process large sets of information and detect anomalies
- A structured and accurate way of working
- Good communication skills, both verbal and written
- A strong drive and enjoy working in a high paced operational environment
Interested? Great! Apply as soon as possible as we speak with suitable candidates continuously. Questions or want to know more? Don’t hesitate to contact Elias Edgren, hiring manager.
We offer you an international working environment filled with smart and ambitious colleagues. Your role will make a difference, and you will be a player in a team that has a strong impact on the business.
About Klarna
Klarna was founded in Stockholm, Sweden in 2005. Since then, we’ve changed the banking industry forever. And now we’re creating the world’s smooothest shopping experience. We serve 80 million consumers worldwide, and partner with 190,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world’s leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by +2,500 people from 90 nationalities.
