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Business Expert within Network i Stockholm

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Job Description

Are you a skilled Business Expert that wants to work with one of the fashion industry’s biggest data Network transformations and create state-of-the-art solutions to make an impact on a global scale? Join us in the role as Business Expert within the Network group at H&M.

As a Business Expert you will work within the Technical Service Area Network. We are focusing on operating and managing the H&M Network and at the same time developing the next generation Network for a cloud-based application delivery, collapsing our Network, and running Network as a code to increase end user experience and Network availability for our business across all locations around the world. We work closely with suppliers and outsourced functions to govern optimal spend and cooperation within the Network domain.  

Our mission within the Network team is to deliver an intelligent, innovative, and trusted networkwith business aligned availability, being an enablerforH&M digitalization journey to deliver greatuserexperience. 

Team values that we embrace in our daily work are essential and we learn and listen to each other to make sure that we deliver business value, learn new things in a positive and open-minded environment. The ambition is to be in the forefront of technology with a fit for purpose Network to support the H&M business.

As a Business Expert you will be in the center of the action where products meet business. You will be the bridge between business and tech and work closely with appointed stakeholders across the globe, making sure that H&Ms global Network delivery is in line with business needs.

To succeed in this role, you believe in a non-hierarchical culture of collaboration, communications, transparency and trust. Working with a focus on value creation, growth and serving stakeholders with full ownership and accountability. You will have a decisive impact in how we shape the future of H&M Group’s network and make it fit for purpose based on stakeholder and business needs.


  • Work closely with stakeholders and provide guidance to create alignment between business, processes and technology, review cost, benefits, risk, impact etc., of changes.  
  • Act as a partner to the product teams and help them derive actionable insights and product requirements by applying your deep expertise in the area
  • Contribute with specialized Business area expertise to help improve Products to solve business needs
  • Support with identifying new product features based on business opportunities by assessing feasibility and requirements 
  • Develop an understanding of existing business within the appointed area of responsibility
  • Identify interdependencies and use ‘holistic thinking’ to ensure the cross-team perspective

Who are you? 

We believe that you are a great communicator with stakeholders and change management skills. You inspire others and believe in collaboration. You have the passion for combining business goals with tech solutions and can solve complex problems by using your business mindset and with a focus on continuous improvement and innovation. You have previous experience from working in large companies with many stakeholders, you have worked with distributed teams, and you know how to translate business requirements and visualize technical roadmaps. We also believe that you have:

  • Curious mindset to learn and understand how the Network delivery can support the business needs
  • Ability to discuss customer and business aspects in a tech environment
  • Ability to support and explain deep subject matters (e.g., within network, LAN, WAN, WiFi, Service desk, IT Device Management, Support & Operations) to relevant stakeholders.
  • Understanding about product development from ideation to release.
  • Ability to make quick decisions, supporting stakeholders and product teams.
  • Ability to work and focus on todays as well as future challenges and opportunities in an agile way of working
  • Strong business acumen

Who are we? 

H&M Group is a family of brands with the desire to make great design available to everyone in a sustainable and circular way. Rapid technological development is transforming the fashion retail industry. We are seizing this opportunity to not only challenge ourselves, but the whole industry with the aim to be the most impactful ecosystem. 

We operate on a large scale across 74 markets. From AI to data-driven business development, user experience to engineering, we turn business challenges into innovative tech solutions – making H&M Group a global leader in combining tech, fashion, and design. 

What we offer! 

Besides the obvious perks such as staff discount card, flexible work life, learning communities, wellness benefits, parental benefits etc. You are joining a unique value driven culture, a large tech network and community where you can be yourself. There are endless opportunities to experiment and grow in any direction that you want and when you grow, we grow. Being a major player gives us countless opportunities to make a real impact and shape the future. 

Practical info 

This is a fulltime position with placement in Stockholm. We will review and interview on-going so please apply as soon as possible, but no later than 27th of February.  If you have any questions about the position, get in touch with Rebecca Ringstrom, Business Expert +4670796396
If you have any questions regarding the recruitment process, please contact Helena Larbo Talent Acquisition Partner at 

We look forward to receiving your application!   


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Heltidsjobb (förstajobb)
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Stockholm | Detaljhandel | Heltidsjobb (förstajobb)