Executive Engagement Program Manager , Amazon Web Services i Stockholm

Job summary
We are looking for a customer-focused, proactive, strategic, and detail-oriented Head of Executive Engagements, passionate about maximizing the impact and scale of the AWS Nordics, Baltics & Benelux Commercial leadership team (LT) and committed to driving transformational change. This Leader, reporting to the General Manager of AWS Nordics, Baltics and Benelux Commercial Sales, will direct the strategic execution of team priorities, define and deliver customer messaging, and plan and execute customer executive engagements with and for the General Manager including manage complex customer requirements. This role will lead the customer executive sponsorship program in the geography and also him/herself act as an executive sponsor for certain initiatives internal and external. This role requires a highly resourceful, self-driven individual with the ability to partner, execute, and lead through influence and collaboration across all groups within AWS and within the company. It requires an individual with solid experience in executive stakeholder managements and C-Suite customer engagements, sales and executive governance. Sales, Financial and/or a management consulting background is preferred.

Key job responsibilities
• Customer Engagement and Follow Through: In close coordination with the GM of Nordics, Baltics & Benelux, plan and prioritize customer meetings for maximum business impact. Guide and oversee complex sales customer opportunities from inception to close. Participate in customer meetings and activities, determine slate of appropriate attendees, consolidate actions, and ensure follow through by sales teams.
• Sales Engagement: In close coordination with field sales, drive new business, increase and sustain existing business, and oversee follow up for AWS’s largest and strategic customers. This includes, where applicable, ensuring collaboration with matrixed stakeholders across multiple groups, and timely follow up to meet customer requirements.
• Executive Communications, Case Studies & Presentations: In coordination with the WWCS marketing team and the Leadership Team, define executive themes in alignment with customer feedback and the organization’s goals. Ensure that themes are amplified through incorporation into internal and external events, customer interactions, case study development, solutions portfolio development, and other communications. Oversee development of a repository for executive collateral for easy access by LT.
• Special Programs/Projects:  Support and participate in strategic initiatives and cross-functional projects contributing to the overall success of the organization. Plan, lead, and facilitate leadership and team offsites, prioritizing messaging and presentation development, ensuring materials are sent in advance, and objectives are achieved.
• Think Tanks, Boards, Organizations, CxO forums and Coalitions: Align leadership priorities to external boards and consortia that expand AWS’s influence in cloud marketplace.
• Leadership Team strategy and alignment: Partner across the Nordics & Benelux Commercial Sales LT to define strategic priorities, establish measurement criteria, and inspect to ensure delivery of results.
• Cross-AWS collaboration and leadership: Engage as an integral part of the LT wherever necessary to drive the highest impact across AWS in pursuit of company and team objectives, including disparate business areas within both AWS and Amazon.

* Bachelor’s degree in Program Management, Communications or a related field.
* Extensive executive or internal communications experience, preferably at a high-growth, technology company.
* Experience developing and implementing communication plans.
* Experience creating content: digital, written, video, or visual communications materials.
* Experience driving cultural change and influencing organizations through communications, from audience and stakeholder analysis through implementation and success metrics tracking.

• High Performing Leader: Demonstrated performance in highly complex environments with an ability to think big, dive deep, and deliver results. Strong understanding of AWS customer requirements and business needs. Ability to work collaboratively and earn trust across our customers’ businesses, from the C-level to the technical user community. Self-starter who can navigate AWS’s internal environment to solve complex customer challenges and close deals. Exceptional cross-organization collaboration-building skills, including ability to partner with teams with multiple different priorities. Strong business and financial and cloud market acumen
• Proactive Systems Thinker: Able to manage a high degree of complexity and to distill information, able to think both strategically at a global level as well as effectively developing key processes, and deliver and distribute information across multiple channels and mediums. Preference for experience in strategic planning.
• Culture Cultivator: Deep understanding of Amazon Culture of Innovation with a passion for fostering an inclusive and diverse culture through initiatives, training & education, communications, and implementing optimizations based on high-level goals.
• Project Driver: Project Management skills and ability to lead multiple high-profile projects of varying timelines simultaneously and across a distributed set of stakeholders without direct ownership of resources. Strong sales acumen and understanding of the customer decision-making process; ability to prioritize work and maintain good judgment in a rapidly changing environment and synthesize insights and next steps from a large amount of sometimes conflicting data to identify common patterns, meet customer requirements, and accelerate AWS’s business.
• Communicator: Exceptional written, presentation, and verbal communications skills that can be applied across organizational levels, including ability to build comprehensive, compelling, and actionable presentation and communication materials that span functions and groups.



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