Inaktiv platsannons

Rituals söker Social Media Consumer Support Employee i Amsterdam

För vår kunds räkning söker vi nu en Svensk kundservicemedarbetare med erfarenhet inom servicebranschen och/eller kundbetjäning. Det är ett spännande jobb i en snabbt växande och inspirerande organisation med konkurrenskraftiga löner. Har du Svenska som modersmål och antingen Engelska eller Holländska som andra språk? Vill du jobba i Holland och har möjlighet att jobba 30-36 timmar i veckan? Då kan denna tjänst vara någonting för dig!

30 - 36 timmar per vecka

Arbetsbeskrivning:

At any given moment of every single day there are countless beautiful and meaningful moments we tend to overlook due to the routines of everyday life. The goal of our client is to help it's consumers to find moments of joy in everyday life by turning daily routines into more meaningful rituals. As a Social Media Consumer Support Employee you will provide conscious and personalized communication to Swedish & English or Swedish & Dutch consumers of Rituals products via social media. You and your colleagues will monitor activities on social media and reply to these messages accordingly. You will also be developing scripts which can be used on social media by the General Consumer Support Employees. You can expect to answer questions regarding products, online orders, delivery status, payments and returns.

In case there are no outstanding social media messages you will help out your General Consumer Support colleagues and handle incoming e-mails and calls. Furthermore, you will monitor presence of the Rituals on social media and you will share this knowledge with all relevant departments.

Vad vi erbjuder:

  • A competitive salary of € 15,50 an hour;
  • Travel reimbursement;
  • An interesting job in a fast-growing and inspiring organization;
  • Flexible working hours;
  • A fun and varied job in an international working environment.

Vad vi ber om:

  • ​You have an educational background in Communication or Social Media (MBO+/HBO) or you have proven practical experience with the use of social media and the culture of the world wide web (e.g. blogging or vlogging);
  • You can persuade us why you have affinity with Rituals;
  • You are good in writing, also your grammar skills are accurate;
  • Swedish is your native language, next this you have great oral and written skills in a second language English or Dutch;
  • You are strong with problem analysis;
  • You are able to deal with several computer systems at the same time;
  • You are able to attend a fulltime two-week (paid) in-house training.

Ansök

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Publicerad den

29-02-2024

Extra information

Status
Stängd
Önskad utbildningsnivå
Universitet/Högskolestudier
Ort
Utomlands
Antal timmar per vecka
30 - 36
Typ av kontrakt
Heltidsjobb (förstajobb), Deltidsjobb, Heltidsjobb (erfaren)
Typ av jobb
Kundservice / Call center, Online marketing
Körkort önskas
Nej
Tillgång till bil önskas
Nej
Personligt brev krävs
Nej
Språk
Engelska, Svenska

Utomlands | Kundservice / Call Center | Online marketing | Jobb för kundservicemedarbetare | Jobb för webcarepersonal | Jobb för digitala marknadsförare | Heltidsjobb (förstajobb) | Deltidsjobb | Heltidsjobb (erfaren) | Universitet/Högskolestudier