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Mystery Shoppers wanted to Concertare!

Are you a natural person that enjoys socializing with other people? Are you currently looking for an interesting side job that requires you to talk to a lot of people on the phone? Then continue reading! We are at the moment recruiting mystery shoppers all over Sweden to conduct mystery calls with the purpose to test the service quality of major car brands!

What are you going to do:

We are looking for mystery shoppers to test the service quality of car dealerships. In this case, it will take the form of mystery calls. Testers will have to call a car dealership, pretend to be an actual customer of the brand and follow certain guidelines given by our clients. They will be asked to monitor and measure certain aspects of the interaction with the car retailer. This is so the company can assess the quality of their service and improve their customer interaction.

The calls are short and testers will be briefed before conducting them and given all necessary information so that the calls can be made comfortably.

About us:
Concertare are specialists in customer relations. Since 1998, we offer a full range of services designed to facilitate long-lasting and valuable relationships with customers. We help our clients to identify areas with potential for optimization and in the process of implementing improvements. Our goal is to design durable and profitable customer relationships.

We employ specific market research methods through the conduction of mystery research and surveys to identify customer expectations, satisfaction and opinion about our client’s company.

We provide coaching, train-the-trainer concepts and tools for self-organization to implement improvements and further development for our client’s employees. Our philosophy and innovations are born from practical experience. Our employees possess several years of practical experience and management, providing your company with a broader view of specialized customer knowledge.

What we offer:

  • The pay will depend on the number of calls made and on the different brands being tested.

What we ask:

  • No education needed
  • At least 18 years of age
  • Excellent observation skills
  • Dependability
  • Language Skills: English

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Published at

28-02-2024

Extra information

Status
Stängd
Education Level
Annan, Grundskola, Gymnasium, Universitet/Högskolestudier, Yrkesutbildning
Location
Nationell
Type of Contract
Deltidsjobb, Extrajobb, Sommarjobb
Profession type
Marknadsföring / PR, Kundservice / Call center
Full UK/EU driving license preferred
No
Car Preferred
No
Cover Letter Required
No
Languages
Engelska

Nationell | Kundservice / Call Center | Marknadsföring / PR | Jobb för marknadsförare | Deltidsjobb | Extrajobb | Sommarjobb | Annan | Grundskola | Gymnasium | Universitet/Högskolestudier | Yrkesutbildning