Are you a natural person that enjoys socializing with other people? Are you currently looking for an interesting side job that requires you to talk to a lot of people on the phone? Then continue reading! We are at the moment recruiting mystery shoppers all over Sweden to conduct mystery calls with the purpose to test the service quality of major car brands!
We are looking for mystery shoppers to test the service quality of car dealerships. In this case, it will take the form of mystery calls. Testers will have to call a car dealership, pretend to be an actual customer of the brand and follow certain guidelines given by our clients. They will be asked to monitor and measure certain aspects of the interaction with the car retailer. This is so the company can assess the quality of their service and improve their customer interaction.
The calls are short and testers will be briefed before conducting them and given all necessary information so that the calls can be made comfortably.
About us:
Concertare are specialists in customer relations. Since 1998, we offer a full range of services designed to facilitate long-lasting and valuable relationships with customers. We help our clients to identify areas with potential for optimization and in the process of implementing improvements. Our goal is to design durable and profitable customer relationships.
We employ specific market research methods through the conduction of mystery research and surveys to identify customer expectations, satisfaction and opinion about our client’s company.
We provide coaching, train-the-trainer concepts and tools for self-organization to implement improvements and further development for our client’s employees. Our philosophy and innovations are born from practical experience. Our employees possess several years of practical experience and management, providing your company with a broader view of specialized customer knowledge.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
28-02-2024
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