Insurance specialists and customer administrators, Stockholm

It’s an exciting time for you to join us. We’re a changing company with big ambitions and together we’ll create the future of banking.  

 

Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our 11 million customers around the world improve their lives and reach their goals. To do that, meeting our customers’ changing needs and offering them the best possible service is central to everything we do. Interested in coming on the journey with us?  

 

 

Nordea Life & Pension is a subsidiary to Nordea. We offer life and pension insurance products in Sweden. We are 240 employees and have close to half a million customers. Our mission is to integrate our products with those of Nordea bank and make pension more accessible for the customers. We are currently looking for 3 new Insurance specialists and customers administrators.  

 

As an Insurance specialist and customer administrator, you’ll cater and care for our colleagues and customers alike, by either answering the phone, emails or administrating our Life- and pension products.

 

In Customer Service, we play an important role in providing the right service to the right customer, support advisors and ensure that the offers and commitments of Nordea are fulfilled.  

 

What you’ll be doing:  

 

The role is based in central Stockholm. Welcome to a team where we contribute with valuable expertise to our colleagues in Nordea Life & Pension, and always seek opportunities for improvements in the way we serve our customers.  

 

 

Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.  

 

To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.

 

You are known for being thourough in your work, and you thrive in a changing environment where you contribute with your positive can do attitude.  

 

Your background:  

 

If this sounds like you, we look forward to welcoming you to the team!