ICT Program Manager | OSS/Inventory i Stockholm

We are on the brink of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity.

Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Headquartered in Stockholm – Sweden, Ericsson is a publically listed company with more than 115,000 employees

More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what’s next in information, communications and telecommunications (ICT).

A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.

Come and discover what makes YOU + ERICSSON a powerful combination

We welcome the opportunity to meet you!

Responsibilities & Tasks

• Project Management for ICT projects
• Maintain delivery models, frameworks, job roles, assessments and strategies
• Manage stakeholders on all levels within Global Service Delivery
• Deploy and implement Service Delivery Strategy
• Working closely with 3rd party partners
• Drive knowledge transfer
• Building a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily presence at customer site, becoming a sort of Ericsson “agent” at the customer premise to increase the customer’s trust in Ericsson as a system integrator
• Drive up-sales opportunities
• Coaching team, to interact with them and to support them in their professional growth, and to identify and recognize talents.
• Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.

Position Qualifications

• Project Management for ICT projects and pre-sales
• 10-15 years in the ICT Industry
• Proven track record, working for a supplier towards major telecom operators
• Experience with transformation of operator Business Process
• Experience with Full-stack Solutions, including OSS Implementation and Transformation, Plan to Build, Fulfilment and Assurance project implementations
• Experience with Inventory Solution is mandatory, preferably based on Granite/EAI
• Proven experience presales and contract fulfilment responsibilities
• Proven experience with 3PP Suppliers acquisitions and/or management

 Behavioural Competences:

• Entrepreneurial & Commercial Thinking
• Persuading & Influencing
• Value Creation
• Relating & Networking
• Delivering Results & Meeting Customer Expectations
• Planning & Organizing
• Leading & Supervising
• Creating and Innovating
• Formulating strategies & Concepts
• Presenting & Communicating Information

Why Ericsson?

Ericsson offers a truly global company, with a diverse, performance-driven culture, an innovative and engaging environment and opportunities to work across borders. Our employees live our vision, core values and guiding principles – sharing a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients.

In Australia, we are known for delivering “World-1st” projects for Australia's largest and most renowned telecommunications carriers. This is a chance to play a critical role in the success of the Ericsson organisation in Australia, whilst providing you with a fantastic career development opportunity and the chance to work alongside the brightest minds in our industry.

We invite you to join our team as we work together to solve the world’s biggest challenges.

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We will not be providing a work permit/visa for this position

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.  Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities.

Please Note: We are only interested in applications from individuals and are not interested in any speculative calls or submissions from Recruitment Agencies.

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Primary country and city: Australia (AU) || || Sydney || IT