We are looking for you who wants to join us in the challenge of taking our Infrastructure Services to the next level and to be part of a growing service organization where every day is a new experience! We are looking for a driven Service Delivery Manager to take responsibility for our brand-new service area Identities, Directories and Access.
Infra Services section End User Services have created a third Service area where we will gather Directory services (Active Directory including Azure Active Directory, Authentication, Federation services) together with Identity Access Management which also includes handling privileged access accounts. This is one of our most important areas were our architectural map, systems and processes support more than 175.000 H&M users globally. For this new area we are looking for a driven Service Delivery Manager to lead and take responsibility for the delivery within the service area, to manage & control daily operations, steer, support and coach the operation team.
This is an exciting and challenging role where you will be a part of taking the next step for the organization. As Service Delivery Manager you will handle expectations, requirements and requests and ensuring quality in the delivery. Another challenge will be to find and cooperate with the right stakeholders to secure that we set the right expectations and requirements for the delivery.
You will work with areas such Active Directory (both Onprem and in Azure) Federation services, Identity Access Management (IAM), DNS and PKI. To be successful in this role we believe you have some background and experience in above mentioned areas. You are a team player with great personal drive, enthusiasm and are a natural leader with the ability to not only identify and focus on the most important areas and tasks but also focus on todays as well as future problems and opportunities.
H&M is an exciting place for an IT career! Our expansion is long-term and is taking place through several brands - we grow both online and with new stores. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world’s largest fashion retailers we can offer you endless career opportunities.
Your responsibilities
The job of an Service Delivery Manager at H&M comes with a lot of responsibility – and lots of fun.
Your to do-list includes:
Your skills
Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism.
And your skills include:
Sounds interesting? Here’s your chance for a career out of the ordinary!
This is a full-time assignment and the position is placed at division Infrastructure & Operations. We work in an activity based landscape at our newly rebuilt office in Marievik/Liljeholmen south of Stockholm. Travelling will now and then occur.
For questions contact Peter Norell, email peter.norell@hm.com or Michael Mirow michael.mirow@hm.com or call 08-796 55 00. We review applications continuously, please apply with CV and cover letter as soon as possible but at the latest 31th of July.
The IT department is an important part of the company’s business and carries out operations, software development and maintenance of the company’s systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers “Fashion and quality at the best price in a sustainable way”. The IT-department is located in Stockholm and Borås and conducts business virtually all over the globe. The H&M group includes in addition to H&M the brands H&M Home, COS, & Other Stories, Monki, Weekday, Cheap Monday and ARKET. As an IT-department, we work with all brands.
29-02-2024
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