Inaktiv platsannons

Customer Service Agent - Norwegian i Borås

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Om tjänsten


For our Customer Service Center in Borås, Sweden, we are looking for agents who are fluent (both spoken and written) in the Norwegian language.
 
H&M’s Global Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. Today Customer Service has around 2400 employees globally and has established 9 Customer Contact Centers around the world, so far.
Our Contact Center is open 364 days per year with the opening hours:
Monday - Friday 07.00-21.00
Saturday - Sunday 09.00-19.00
(with exceptions for a few red days)
 
Your responsibilities
The job of an H&M Customer Service Agent comes with lots of responsibility – and lots of fun. Your to-do list includes:
Provide excellent customer service via our channels.
Handle all customer contacts with interest and care.
Continuously improve our processes by trying new ways to work.
Guide the customer and colleague in the conversation.
 
 
Your skills
Just like everyone at H&M, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include:
You are a good role model who lives up to H&M’s values.
You are accurate and precise in your work.
You are structured.
You take own initiatives and find information when needed.
You are a team player but also comfortable working independently.
You have good communication skills and a passion for service.
You can cope with high workload.
You have good computer literacy.
You have an interest in fashion and clothing.
You are excellent in the Norwegian language and have good level in English.
 
 

Sounds interesting?

The contract is full time (40 hours/week) and includes working hours during evenings and weekends.

Please apply with your CV and Soverletter at our Career Site as soon as possible.

Questions will be responded by our Centre Operation Managers or .


Publicerad den

29-02-2024

Extra information

Status
Stängd
Ort
Borås
Typ av kontrakt
Heltidsjobb (förstajobb)
Typ av jobb
Detaljhandel
Körkort önskas
Nej
Tillgång till bil önskas
Nej
Personligt brev krävs
Nej

Borås | Detaljhandel | Heltidsjobb (förstajobb)