Om tjänsten
Do you have a passion for working with customer data? Would you like to be in the forefront of global fashion retail and part of an exciting team?
H&M’s global Marketing function is looking for Market Analysts to the Customer Relationship Management (CRM) team. The CRM team is part of the Media & CRM department within the H&M Global Marketing function. The team consists of analysts, data scientists, customer strategist and project managers. The team works with sophisticated CRM methods using a vast customer base with a global reach.
The H&M group joins together more than 171,000 colleagues from different backgrounds and nationalities across the world. We are dedicated to always create the best offering and the best experience for our customers. We all share a values-driven way of working, based on a fundamental respect for the individual. Our shared values help create an open, dynamic and down-to-earth company culture where anything is possible.
Your responsibilities include:
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Analyze customer data to deliver clear insights on customer behavior.
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Translate insight into clear recommendations that drive strategic decision-making.
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Contribute in projects and respond to ad-hoc requests.
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Use of data visualization tools to spread customer insight to stakeholders within the company
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Help the company become even more customer centric and create a learning organization.
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In this role, you will work closely with central teams within Marketing, Global Sales & Operations and Online Sales.
In your role, you will primarily work in the statistical software SAS. For data visualization, you will use Tableau.
Does this sound like you?
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Is self-motivated, results-oriented and a problem solver: You need to be able to proactively and independently identify the needs of the company and handle ambiguity, while also securing that the goals of the team are met.
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Wants to dig in to large data sets and derive actionable insights.
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Knows, or not afraid to learn, how to use code in a statistical software (Main languages include SAS and SQL with voluntary addition of R for certain tasks).
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Preferably have a degree in statistics, economics, engineering, or related field
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Experience working in SAS and/or Tableau is highly meriting.
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Has entrepreneurial spirit and passion for the customer: You impact how H&M builds relationships with our customers now and in the future.
The position is full time and based at the H&M head office in Stockholm City
You will report to the group manager of the CRM team.
We offer you
A challenging and rewarding work in a fun team where you will have the opportunity to influence and make a big difference.
Does this sound interesting?
Please send your application containing a CV and Cover Letter at the latest by December 3rd
Extra information
- Status
- Stängd
- Ort
- Stockholm
- Typ av kontrakt
- Heltidsjobb (förstajobb)
- Typ av jobb
- Detaljhandel
- Körkort önskas
- Nej
- Tillgång till bil önskas
- Nej
- Personligt brev krävs
- Nej
Stockholm | Detaljhandel | Heltidsjobb (förstajobb)
