E-commerce Quality and Operations Manager i Stockholm

We’re now looking for a person with e-commerce experience to join our Sales Quality and Operations team!

Role description

As a Sales Quality and Operations Manager you work to improve functionality and experience within the e-commerce platform concerning sales and delivery. You will be responsible for the content and configuration of all products and services within the Tele2 Business web shop. In this role you will coordinate and configure campaigns and products on the website, and you will collaborate with Sales department, Technical Product Owner (TPO), and other stakeholders within the organization to ensure correct products, prices and product information. Your responsibilities include:

• Product configuration, planning and implementing requests for both ongoing and new campaigns
• Analysing and optimizing the content within the webpage to maximize the sales and conversion
• Analysing and optimizing the SEO, customer experience and customer satisfaction.

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Your role is roughly composed of 30% strategy and 70% operational tasks. The e-commerce platform used is built in Magento. As a Sales Quality and Operations Manager, you are also a part of a chapter, composed of three individuals with the same role responsible for the other brands: Comviq and Tele2 Residential. The chapter will meet on a weekly basis to share knowledge and exchange thoughts and ideas.

Requirements

We are looking for a curious and analytic person who always look for improvements. To be successful in this role you must be able to work in a fast-paced environment and be comfortable owning your process from start to finish. You enjoy responsibility and you are skilled at communicating your ideas. Formal requirements include:

• 2+ years of experience working with e-commerce
• Experience working in Magento

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As a Sales Quality and Operations Manager within the Tele2 Business brand your work will be highly visible and make a big impact on the profitability, sales growth and customer satisfaction.

About Tele2

Every day 17 million customers across 8 countries enjoy a fast and wireless experience through our award-winning networks. Tele2 was founded in 1993 and is listed on the NASDAQ OMX Stockholm. Tele2 has around 6000 employees with offices in the Nordics and Baltics. Tele2 is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation. 

The Digitals & Channels SE unit (D&C) runs initiatives for the IT- and digital products in Sweden, for example our commerce, self-service, identity and branding solutions. Together with the Commercial and Marketing teams we develop new products - from start to finish. We create services that bring value to our customers and help us achieve our business goals.

The Digital Production unit within D&C is responsible for competence- and resource centers divided into areas of technology focus. The areas are integration development, capability development, channel development and UX & design production.
 

Does this sound like a suitable challenge for you?

If so - we look forward to receiving your application! Selection and interviews are conducted continuously.