Operations Manager – Content Platform i Stockholm

Do you have a passion for making thing happen? Do people comment that “things just work” when you’re around? Spotify seeks an Operations Manager to help us grow, organize, and nurture the team working in a vital part of the business – our Content Platform! Our organization of engineers, designers, insights experts, content operations professionals & product managers are located globally, with main hubs in Stockholm, London and New York. You’ll report to the head of creator marketplace operations in NY, but be based in Stockholm.

If you love dynamic, high-energy environments, thrive in collaborative and passionate teams and have a track record of successfully building digital businesses, this is the role for you.

• You’ll act as the team’s chief operator responsible for the daily operation of a complex set of teams and product areas
• You’ll ensure the team rhythm is clear and maintains a healthy cadence
• You’ll partner with our talent acquisition partner to sync the hiring and onboarding processes for new team members and ensure smooth and effective onboarding of new members to the team, both external and internal
• You’ll own the strategy on information radiation through our central tools (Confluence, Coda, etc), and find creative ways to help our teams connect with our objectives
• You’ll support all needs around work environment including team member work space & tools
• You’ll assist with social & event planning including: scheduling, booking, ordering, set-up and facilitation when needed
• You’ll partner with agile coaches to provide specific program-level leadership support when needed, and help us grow that expertise in the team over time
• You’ll support the team in training & learning opportunities by finding and scheduling/facilitating courses that meet the needs of the team
• You’ll be based in Stockholm, with potential travel up to 10%

• You have a history of successful operations or project management, preferably working in an agile environment
• You exercise good judgment and have excellent decision-making abilities, requiring little oversight
• You have an entrepreneurial mindset, ready to tackle and solve new and complex problems and comfort working in ambiguous environments
• You have project management skills: 5+ years of experience with ability to work independently and initiate activities, set priorities, lead multiple priorities and deliver on-time results
• You have the ability to collaborate with management and others in the company
• You have confirmed experience running highly effective teams that deliver products and have fun while doing it
• You are a strategic thinker and problem solver with the ability to transform goals into actionable plans
• You understand what agile development is all about
• You are very organized, even when you’re not in control
• You are anxious to learn and grow, and to help others do the same
• You make those around you successful

We strongly believe that diversity of experience, perspectives, and background will lead to a better workplace for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.