Release Manager – DICE Operations i Stockholm

We entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.

DICE (EA Digital Illusions Creative Entertainment), the award-winning developer based in Stockholm, Sweden, is best known for creating the phenomenally successful Battlefield franchise. DICE is also home of the Frostbite Engine, SEED, and DICE Operations, as well as of the games Star Wars: Battlefront II, and Mirror’s Edge.  

Your primary objective is to provide the best player experience, every release. You join our team of Release Managers in the Launch & Release Management team within DICE Operations working with games from DICE, DICE LA, Criterion, and Ghost.

• You coordinate deliveries and activities from multiple teams required to flawlessly provide excellent player experiences. Your goal is to guide a collaborative effort where great software releases to customers come only if everyone is contributing with high quality. You are responsible to drive the Release Sign-Off process in preparation for each release.

• You organize and manage multiple release streams. Leading periodic cross functional coordination meetings with all relevant departments including Development, Quality Verification, Publishing, DICE Operations, DevOps, and others; you stay on top of things, know and concisely communicate the current status. You ensure hurdles and risks are removed before they impact the release.

• You are a trusted colleague and friend. You join a team that values feedback. You are clear, honest and accurate while being open, inclusive and approachable. You are comfortable interacting with many different people representing disciplines from marketing, business development, engineering, quality verification, game development, production and operations to name a few. You are comfortable handling disagreements and facilitating resolution.

• You actively seek to engage and understand. You may often be away from your desk when working with partner teams to gain information and understanding of how things work or why they aren’t working perfectly. You’re comfortable asking the newbie questions. You are available to travel both within Sweden and internationally from time to time to deepen your understanding and relationships.

• You document and communicate your ideas, plans, activities and results because you know the benefits that enables. Moreover, you know that sharing information is central to empowering others. If you are proficient in architecting information sharing with Atlassian Confluence and JIRA then that’s a bonus. You have tools like a comprehensive Release Plan detailing the complete and accurate schedule of a release, a Release Checklist, a skill set staffing plan and deployment schedule, and robust review and retrospective process to assist you.

• You are a positive driver for improvement, continually making improvements to your way of working and proposing and implementing changes throughout the release process and our team’s collaborative framework. To focus on the resolution to issues and incidents and seek opportunities that reviews and retrospectives provide is naturally a part of the way you operate.

• You are available periodically to work outside office hours. Release Managers are on the DICE On-Call roster and become a point of contact for first line operational support. And of course you will be compensated for on-call hours.

• Software management and release
• Chair and lead collaborative meetings and discussions
• Customer first approach
• Highly self-motivated and self-organized
• Timely execution and adherence to schedule
• Fluency in English
• Diligence to complete objectives and finalize projects with top results
• Troubleshooting – applying general practices to resolve specific problems
• Context switching and balancing priorities between multiple activities or projects

• Process ownership and refinement
• Work experience involving live service or video game development and that problem space
• Project management
• AAA Game Certification
• Releasing software on Sony and Microsoft platforms

Glad you asked! At DICE Ops we take care of our staff and have done so during our steady growth over the last decade. In addition to a competitive compensation package we offer our employees 10 EA games per year, massage every three weeks, a variety of sports activities (yoga and cross fit to name a few) and health care allowance. We have a collective bargain agreement with Unionen and Sveriges Ingenjörer which includes a parental salary benefit program and also provide our employees’ with occupational pension.

At DICE Ops, we respect and value our employees’ personal lives. A good work-life balance is something we practice and do our best to maintain even during high-intensity periods.

We welcome people from different backgrounds and look forward to receiving your application!

As part of the application process we might ask you to take on a practical work test. The position is permanent and applications will be selected continuously. Apply online with a combined CV and Introduction letter in English.