IT Hardware Support i Stockholm

Klarna is listed 8th on CNBC most ‘disruptive companies in the world’ list for 2016, alongside Uber, AirBnB and coming above companies like Snapchat and Spotify - we are really starting to change the global world of payments. Join us on our journey!

Om tjänsten

On our path to becoming the world's favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace a hypergrowth atmosphere and defy their own expectations.


As an engineer in the Tech Delivery Nordics team you are part of delivering the future state of the art digital workspace for Klarna. You will work in one of our regional teams spread across Stockholm and together with your team you are responsible for the technical customer journey for all our employees.

At Klarna we use the term Productivity to describe the portfolio of IT tools and services that enables Klarna employees to be as productive as possible. This is to emphasize that employee productivity itself is the goal rather than the systems and tools themselves.

Productivity Tech Delivery is the team where we handle on-boarding/off-boarding procedures, hardware lifecycle and asset management. The main goal is to provide excellent service to Klarnauts acting as a professional and friendly contact surface. You will reach the goal by understanding the user, acting calm and professional in stressful situations and having a wide rather than deep technical know-how.

Working at Klarna for you means:
    • You are delivering premium hardware (MacBooks, PC Laptops, Smartphones, Screens and their peripherals) to all our new and existing employees making them productive from the get go. 
    • Within your daily work, you will use modern types of deployment methods for devices, operating systems and applications to keep track and improve the work experience of all employees.
    • The teams are responsible for the tech lifecycle of Klarna employees in the Nordics. This includes end to end responsibility, leaving no Klarnaut behind!
    • You use our deployment systems Microsoft Intune and Jamf when enrolling the devices in your day to day work.
    • You plan your day to day work and projects in our ticketing and projects tools Jira, Google Apps and Monday.
    • To achieve a smoooth process, you will document troubleshooting and knowledge base articles.
    • Continuously evaluating the internal routines and procedures to scale with Klarnas’ expansion is crucial for a fast paced, tech driven company like we are.
    • You will have the opportunity to both work with structured day to day work of device delivery as well as taking full responsibility for bigger projects. For example overseeing a larger tech delivery in an office expansion. 
Who you are:
    • You have an IT Support background or worked in a similar role where customer obsession has been key to success.
    • You have experience with hardware purchasing and/or logistics with devices like laptops, mobile phones and screens.
    • You have experience with the onboarding and offboarding processes of the employees devices in previous companies.
    • You are a tech savvy person with good knowledge about the latest device technology on the market such as laptops, mobile phones and screens.
    • You are a structured person who is autonomous and likes to take initiative on different work tasks in the team.
    • You are a courageous person who escalates complex problems, taking ownership of the delivery and are not afraid to ask for help.

    • Please Note: We are unable to offer any relocation support for this position. However, we will gladly assist with work visa applications where required.

How to apply: Please attach a CV or LinkedIn profile in English and we will be in touch.

What we offer:

Diversity & Community
With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.

Ownership & Impact
Here, every voice matters. We’re organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.

Trust & Collaboration
Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we’re on this path together.

If you love what you do, you should love where you do it. We appreciate that everyone’s different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success. 

At Klarna, You can choose between working from the office, remotely within your employment country, or even outside of it for up to 20 working days per year. Flex it up!  

Additionally, we’re providing each Klarnaut with a contribution and equipment to improve this flexible work life. Use it to glow up that personal home office space, or upgrade those work accessories.

Challenges & Rewards
We take a very Swedish approach to benefits. Support for parents, health and wellness perks—we’ve got you covered.

About Klarna
Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 90 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by helping them save time and money while better managing their cashflow and making informed decisions. Over 250,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. With over 5,000 employees, Klarna is active in 20 markets and is one of the most highly-valued private fintechs globally, with a valuation of $45.6 billion. For more information, visit

It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.

Publicerad den

17-05-2022

Extra information

Status
Öppen
Ort
Stockholm
Typ av kontrakt
Heltidsjobb (förstajobb)
Typ av jobb
Civilingenjör / Arkitekt, IT
Körkort önskas
Nej
Tillgång till bil önskas
Nej
Personligt brev krävs
Nej

Stockholm | Civilingenjör / Arkitekt | IT | Heltidsjobb (förstajobb)

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