Sr. Customer Solutions Manager - Telco

· Fluent Swedish, written and spoken
· 10+ years leading complex, large scale, IT/technical/engineering programs
· 7+ years in a senior customer facing role
· Bachelor's degree in science, technology, engineering, math or equivalent experience
· Experience working with current technologies (especially cloud)

· Telecommunication Industry Experience
· Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information at the C-suite/VP level
· Self-motivated problem solver who thrives in a dynamic and customer-focused environment
· Strong organizational and troubleshooting skills with attention to detail
· Demonstrated ability to maintain composure in stressful situations, respond to customer needs quickly and effectively, and adaptive to change
· Highly analytical, technically proficient, and able to learn new tools and software quickly
· Demonstrated leadership through influence
· Business English language skills
· Robust understanding of key technology and market trends
· Experience across different industry verticals
· Prior experience working in a technology sales organization
· Direct experience in implementing AWS/cloud services
· Deep understanding of software development/engineering life-cycle from conception to delivery
· PMP, Prince2, PgMP, SAFe or SCRUM/Agile certified
· Working experience as a SCRUM master or leading a SAFe program
· Meets/exceeds Amazon’s leadership principles requirements for this role
· Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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