Digital Manager i Göteborg

What’s in it for you?
This role develops the partner business, vehicle connectivity and employees of Volvo Cars at NSC CZ, HU, GR, SA through digital and connected services. It enables the business of Volvo Cars to become more efficient and successful in the usage of digital services for partners, vehicle and employee purposes. The digital manager is integrated in the business capturing opportunities and initiating digital actions. This to ensure Volvo Cars delivering innovative digital services that enable industry leading digital experiences which connect direct consumers and cars across a global diverse market.
EMEA is one of three regions within Volvo Cars, responsible for overseeing all commercial activities in over 60 countries. The region has complete mandate over marketing communication, customer interaction, sales and service. It is an operational business unit with a clear focus on the customer, delivering sustainable growth and profitability.
The NSCs of CZ, HU, GR, and SA are smaller markets with need of cross market digital deliveries. The NSCs have a digital footprint that is less mature compared with larger markets. High focus is required on business transformation enabled through digital capabilities.

What you’ll do

Cross market digital leadership for partner, employee and vehicle deliveries
•    Digital for Partner, Product and employee.
•    Digital head for NSC GR, HU, CZ and ZA and member of NSC MTs
•    Managing digital product portfolio with focus on partner, employee and vehicle
•    Leads activation/implementation of new digital products in collaboration with NSC functions
•    Continuous improvement of business operations through digital products

•    Business value optimization through digital
o    Digital lead supporting partners (mainly retailer, fleet companies), vehicles and employees
o    Co-create with Sales, Service Business, Business Development, Finance and PX at NSCs to craft a pipeline of digital concepts that can be tailored by Global to the market level
o    Develop and follow up digital opportunities in alignment with business directions and prioritisations
o    Provide insights and analytics capability that is data driven
o    Capture business demands and proactively propose new ideas/solutions 
o    Lead and drive digital business activation, rollout, and digital innovation, including last mile
o    Act as liaison officer between EMEA NSCs and relevant digital organizations to optimize the utilization of global digital products 
o    Develop and follow up direct consumer satisfaction together with NSC business functions
o    Actively seek for benchmark and competitor analysis to drive proactive improvement for the benefit of the markets
Secure all new digital needs are driven through EMEA Architecture Enablement Board

Do you fit the profile?

•    10+ years’ experience as IT manager, Digital officer or similar
•    Experience from automotive industry, NSC, Retail 
•    Ability to grasp complex business and IT context into efficient solutions
•    Strong experience from managing digital systems and infrastructure landscape
•    Knowledge of project management, ITIL, Agile development, SAFe
•    Preferred system knowledge:
Customer Data Mgmt System, CDB
Customer Relationship System, Salesforce
Lead Mgmt System, Kompass
Volvo on Call

Who are you? 
You have a high level of integrity and professionalism and are a true team player. You can balance strategic and operational work and set the right priorities. When working under stress and pressure you stay cool and polite. You are structured and result oriented and have a strong personal drive to get things done. Curiosity and willingness to learn new things lie within the core of your personality and you love to step outside your comfort zone and be challenged. You have a strong ability to establish and maintain relationships and networks, even when the interests might collide.  You also like to bring creativity and entrepreneurship into the team. 

How to learn more and apply
Does this sound like your next challenge? Welcome with your application by submitting your resume and cover letter via the link below no later than 13th January 2021. For questions regarding the recruitment process, please contact Maria Nilzon maria.nilzon@volvocars.com. Please note that applications via email will not be accepted.

Who are we? 
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future. Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent. We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavor and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

#LI-DNI