Arbetsbeskrivning:
Description and Requirements
Are you ready to take the next step in your career and to achieve your next challenge?If your answer is YES – join the leader of the BPO sector TELUS International Europe!We’re looking for a Trust and Safety Specialist to join our team! You will help and keep our community safe by reviewing potentially violating content against our Content Guidelines.As a Social Media Content Review Analyst you will be a part of a great team and all together will:
- View and action potentially violating content on an ongoing basis
- Conduct objective, fair, unbiased, and investigations into reported content
- Be an expert on internal policies and stay up-to-date with policy updates
- Identify and share observed patterns about reported content to improve performance
We’re looking for someone with:
- High attention to detail and content
- Ability to defend decisions and provide context in thought process
- Ability to identify patterns in behavior that can be leveraged for improved decision-making
- Strong organizational and time management skills to deal with shifting priorities and high volumes of work
- Flexibility to work any assigned shifts, which may include early mornings, overnight, weekends, and holidays
- Experience investigating fraud, spam, or other types of inappropriate content is an asset
Vad vi erbjuder:
- Stable job and career development opportunities
- Attractive salary
- Full paid training
- Special Discounts and Offers (Food vouchers, Multisport cards)
- Additional health insurance & Transportation allowance
- Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
- Positive international working environment (Relax zones, PlayStation and billiard corners)
- Support and learning
- Employee referral bonuses & Recognition programs
Vad vi ber om:
- Ingen utbildning krävs
- Ability to process sensitive and disturbing content
- Fluent in Swedish
- B2 or higher English language skill
- Norwegian will be considered as an advantage
- Knowledge of pop culture, global events, and culture of the market(s) you are serving
- Relocation to Sofia (Bulgaria)
Ansök
Är du den perfekta kandidaten? Klicka på "Ansök nu" så kontaktar vi dig så fort vi kan!
Extra information
- Status
- Stängd
- Önskad utbildningsnivå
- Annan
- Ort
- Nationell
- Antal timmar per vecka
- 30 - 40
- Typ av kontrakt
- Heltidsjobb (förstajobb), Heltidsjobb (erfaren)
- Ansvarig för
- Social Media Content Review Analyst
- Typ av jobb
- Marknadsföring / PR
- Körkort önskas
- Nej
- Tillgång till bil önskas
- Nej
- Personligt brev krävs
- Nej
- Språk
- Engelska, Svenska
Nationell | Marknadsföring / PR | Heltidsjobb (förstajobb) | Heltidsjobb (erfaren) | Annan