E-commerce Business Development Manager - Global Online Experience i Stockholm

Volvo Cars is on an ambitious journey to re-define the customer experience related to car usage and ownership. Combining digital technologies and innovative services, we are committed to offer the most personal solutions in mobility. While Volvo Cars is pushing the boundaries within electrification, design, safety leadership, sustainability and more – some of the most exciting action is happening in the area of online sales.

We are building up Volvo Cars online sales capabilities and driving the shift towards direct consumer sales. Our aim is clear – to provide customers with modern, flexible and hassle-free ways to own a car, whether through a Care by Volvo subscription, lease, loan or cash. By that, shaping the future of the automotive industry.

What we offer 

Global Online Business is active with the all-inclusive car subscription Care by Volvo in Germany, Netherlands, Norway, United Kingdom and Sweden. We are now looking to expand our online offerings and e-commerce capabilities in existing markets as well as launch new markets. Volvo Cars ambitions and plans within E-commerce are high which puts great demand on building up capabilities and competence. We are therefore looking for Business Developer specialized in E-commerce to join our team.

You will be driving the strategic work of deciding what to launch and in what markets. It includes expanding offers and capabilities in existing markets as well as figuring out what future markets to launch. You will do this by researching market potential, customer requirements, growth potential, online maturity, market regulations and legal requirements as well as our internal capabilities.

What you’ll do

Since customer experience and online solutions is such an integer part of the offer and how it is experienced you will be a key driver of setting requirements on digital user journey for purchase.

Besides doing the strategic groundwork you will also be responsible for continuously developing the online offer with more tactical activities to deliver on commercial targets. You will do so in conjunction with our marketing team, our digital product team, and the local country managers. To succeed in this job, it is essential to collaborate with specialist from local markets, digital development, pricing and many more.

The position includes to set project scoping, perform gap analysis and manage certain implementation projects and also defining success metrics, interpret datasets and propose actions.  

Who are you?

We are looking for positive people with a strong drive and passion for the transformative work we’ve set out to do. To thrive in this position, you have to enjoy solving complex problems and collaborating with others to reach results. You will have to challenge old truths, find new ways and rally people around common deliverables. We are looking for people with high ambitions that find an entrepreneurial setting inspiring. 

To succeed, we believe that your background and skills include:

• Extensive experience of business development within e-commerce with tangible results.  
• Practical experience of agile working methods, digital development and e-commerce or digital consumer services.
• M.Sc. in Business or Engineering and strong academic track record

You also need to be a strong relationship builder with ability to work towards senior stakeholders with excellent communication skills in English and if you speak additional languages, we consider it a merit. You have a good ability to plan, manage and execute work within complex topics and projects and we believe you to be bold, have integrity and always keep the customers top of mind.
 

Location

Stockholm