People Experience Partner (HR) / Customer Care i Göteborg

Everything we do starts with people.

Our human-centric focus is what makes us different from all other car companies, and it’s at the heart of everything we create. If you want to join us in our mission to make people’s lives less complicated, we offer you a chance to grow together with talented people who want to make a true difference.

We are now seeking a curious, innovative and driven person to join our Commercial Operations team as responsible for People Experience (HR) for Customer Care.  You will be based in Gothenburg and report to Head of PX Commercial Operations and Head of Customer Care in a balanced matrix.

What you´ll do

This is a business-critical role with expectation to be successful in the transition of the commercial business. We think you have deep experience from driving change, start-up businesses, developing leaders and building culture in a global organizational set-up.

You have a seat in the management team of Customer Care and you are a member of the global PX management team for Commercial operations. In this matrix you will work both operationally and strategically with people and organizationally topics, spanning over a broad field of PX related topics and challenges. As in most other multinational companies you share your time between business specific work for Customer Care and global corporate strategical PX initiatives. To succeed you will need to be a master in guiding and driving stakeholders through transformation and add speed to the most important challenge we currently have – Volvo cars commercial transformation.

You will lead a small team with both solid and matrix report lines which alters over time in relation to Business priorities and challenges. Therefore, you also need bring solid leadership experience and a prestige less mind-set.

We regard the following competencies as important:

• Self-development
• Builds trust
• Collaborates
• Drives results
• Balances stakeholders
• Persuades
• Strategic mindset
• Handles ambiguity

Competence and experience are important, but personality and potential are key

We are not only valuing your previous experience and competencies but also your personality and your potential to develop and embrace unknown future challenges. Most important is that you share our values and are truly motivated by our purpose.  You have an honest ambition to join a fast paced and dynamic organization that is deeply committed to transform the mobility industry at global scale. You are prestige less, inclusive, relationship building and courageous.

We are very much looking forward to your application!

How To Learn More And Apply
For questions about the position please contact Senior Recruiter Craig Schlebusch at craig.schlebusch@volvocars.com 

Kindly register your application as soon as possible but not later than 14th June 2021.

Please note, due to GDPR we cannot accept application through E-mail

Who are we?

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. 

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.

#LI-CS2