Support Manager i Stockholm

About us
Solidsport is Europe’s leading streaming platform for live streamed sports. Thousands of clubs and teams broadcast  their games every week. Yearly, this generates millions of revenue to clubs and teams.   

The role
As a support manager, you will be responsible for our customer support team, helping our partners and viewers out. The support manager will take the lead of the team and educate new hourly support-workers as well as acting as second line support. 

Solidsport support is most active when sports are conducted, this means, evenings and weekends. You will therefore mix regular working hours with weekends and evenings. You can choose to come work from our office centrally located in Hammarby Sjöstad, Stockholm or remotely most of the time if this is preferred. 

Your profile
We are looking for someone ambitious that wants to take part in our journey. Experience of customer support is a plus, but not a requirement. We are looking for the right person, not the right background. We believe that you have great communication skills, both in Swedish and English (any other language is a plus), you are a leader and ready to kick start your career. 

As a person, you are responsible, a team player and you have the ability to work independently. We need someone who is driven and solution-oriented. Take advantage of this opportunity and contribute to our vision, that all sports, on all levels should be able to live stream their games and events at the same time as they create new revenues to all sports.