Business Expert to External and New Sales Channels i Stockholm

The H&M group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviours are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers technological solutions for the entire value chain for all our brands.  

We continuously surprise and delight our customers and accelerate our business - by releasing the power of people, data and technology. We explore new ways of working, have a customer focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world.

We help our partners succeed in customer acquisition and sales of our assortment online and in physical store. Join our Franchise team working to constantly improve and adapt our franchise concept. 

We are looking for a Business Expert with a partner driven business focus. You will drive improvements integrating internal and external processes as well as being part of new expansion initiatives. Our franchise markets are constantly growing, and we are on an exciting journey to enable this progress. This is your chance to be a part of building something new and define our roadmap going forward.

About the role
As a Business Expert within our area, you will work as one team and drive improvements and projects together with product owner, software engineer and franchise partners. This means communication cross-teams and with many different stakeholders internally and externally.

What you´ll do

·Collaborate closely with product owner, software engineer and other stakeholders to discuss solutions and processes

·Support and develop H&M´s internal model and process setup for Franchise, and how IT-solutions and business models affect existing routines.  

·Educate and support our partners to handle content and functions of our business processes

·The Franchise product does not develop its own tech- functions, so focus is on aligning development within other product teams related to the full process of supply chain and customer journey

We believe in a culture where we succeed as one team. At H&M the opportunities to grow are endless, either within your expertise area or by strengthening your leadership skills. And we encourage you to grow with us - by developing your own skills and together as a team create the best customer experience there is. So, bring out the entrepreneur within yourself and join our digital journey.  

What you´ll bring

·You have worked in  supply chain processes with e-com or store operation

·A good understanding of IT-solutions enabling business concepts within retail

·Proven communications skills with internal and external stakeholders

·Experience in managing Business/IT-related projects

·Experience working with e-com solutions

·Excellent skills in English, verbally as well as in writing 

·Experience of working in agile settings

Do you think we are a match? We hope so!

If you read this it means that you’re curious about becoming a Business Expert at H&M Group Business Tech. Apply with CV and, as a suggestion, a personal letter November 16/11 at the latest. Positions will be filled on an ongoing basis.