The best place to work in the Global Automotive Industry. Join us on this exciting journey into the future, we want to hear from you!
Let's create the future together.
At Volvo Cars, we believe that being curious and truly committed to understanding people is the key to future success. We are people who care about other people, working together to create new technologies and innovations for safe, sustainable and convenient mobility. Want to join us?
What do we offer?
Volvo Cars are on an ambitious journey to redefine the customer experience related to car usage and ownership. Combining digital technologies and innovative services, we are committed to offering the most personal solutions in mobility. While Volvo Cars are pushing the boundaries within electrification, design, safety leadership, sustainability and more – some of the most exciting action is happening in online sales.
We are building up Volvo Cars online sales capabilities and driving the shift towards a D2C business model. Our aim is clear – to provide customers with modern, flexible and hassle-free ways to own a car, whether through a Care by Volvo subscription, lease, loan or cash. By that, shaping the future of the automotive industry. With such high ambitions, Volvo Cars are undergoing a radical transformation in the way we design, build, and improve our digital products and offers. Located in our Global Online Experience (GOX) product cluster organisation, the Future Retail & Assisted Shopping cluster is looking for customer-obsessed, relentless individuals who can help us achieve our targets.
What you’ll do
We are looking for a Group Product Manager Direct Sales Platform who takes responsibility to further enhance our direct sales platform that is utilized by both our own agents and retail partners to manage prospect relationships and turn them into sales. It will be your ambition to turn the platform into a one-stop, intuitive direct selling solution that is accessible from any device, enables a great customer experience and maximizes the efficiency of sales operations. You will play a decisive role in helping us to grow and transform our online direct sales business to the next levels by further expanding the set of sales enablement tools available to the agents and making it suit to the needs of the everchanging automotive offer landscape.
You develop the group product strategy and define product roadmaps that include experiences, features, capabilities and tools based on an integrated understanding of customer & user needs, business direction, anticipated market trends and technology opportunities. This is a leadership role within Global Online Experience, and you will oversee a group of 4-5 high-performing Product Managers and teams that are steered in partnership with an engineering manager and a design lead. By giving guidance and strategic direction you will deliver excellence from your Product Managers.
You and your skills
You are a customer- and user-obsessed leader for your digital product area, and accountable for its success. You have a passion for sales and possess solid knowledge of related business processes, additional experiences in the area of Customer Service are appreciated. You are driven to create best-in-class user experiences by advocating user research, experimentation, and taking a data-driven approach. We also believe that you have an entrepreneurial mindset that is motivated by commercial success.
The Online Direct Business is a key strategic growth area of Volvo Cars and our ambitions are big. An important part of the role is therefore to enable continued growth within your product area by identifying the need of, and scaling up, new teams where needed.
Preferably HQ Gothenburg or Stockholm
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