Inaktiv platsannons

NPA Coordinator i Stockholm

Klarna is listed 8th on CNBC most ‘disruptive companies in the world’ list for 2016, alongside Uber, AirBnB and coming above companies like Snapchat and Spotify - we are really starting to change the global world of payments. Join us on our journey!

Om tjänsten

On our path to becoming the world’s favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace our atmosphere and defy their own expectations.

We are the Change Excellence team, and we own Klarna’s NPA process. Our team is involved in every major change that is made at Klarna. The purpose of the NPA process is to help change owners/project leaders ensure that risks are properly managed for the major changes they are making Klarna’s products, markets, organization, etc. The NPA process has been built in a way that ensures both speed & quality, and it is key to have an efficient and service minded NPA Coordinator that smooothly supports the stakeholders in the NPA Process. Your work will be a mix between recurring tasks, supporting stakeholders with ad hoc requests, and collaborating with team members on improving the process. 
    • Work alongside the Change Owner throughout the full life cycle of the NPA process, this is done by:
    • Sharing relevant info via meetings/slack
    • Proactively help the change owners secure quality by monitoring their progress and help solving pain points
    • Performing administrative tasks such as booking key meetings, reviewing material for completeness, and uploading risks into Klarna’s risk management system
When feeling comfortable in the role
    • Work alongside the NPA Committee in the formal approval session by taking notes and ensuring that they are correctly uploaded and shared
    • Developing and maintaining the NPA Process
    • Developing and maintaining the NPA system support tool, templates and forms;
    • Developing and maintaining training material related to the NPA process
    • Lots of room to take a leading role in enhancing the NPA process and becoming trusted advisor to the change owners of Klarna’s major change initiatives
About what you’ll need
    • Excellent verbal and written communication skills in English 
    • Service and customer obsession mindset
    • Eye for detailSolution oriented, refusing the get stuck by always finding a way forward
    • Risk management experience
What we offer:

Diversity & Community
With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.

Ownership & Impact
Here, every voice matters. We’re organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.

Trust & Collaboration
Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we’re on this path together.

If you love what you do, you should love where you do it. We appreciate that everyone’s different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success. 

At Klarna, You can choose between working from the office, remotely within your employment country, or even outside of it for up to 20 working days per year. Flex it up!  

Challenges & Rewards
We take a very Swedish approach to benefits. Support for parents, health and wellness perks—we’ve got you covered.

About Klarna
Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 150 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by saving them time and money while helping them be informed and in control. Over 450,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. Klarna has over 6,000 employees and is active in 45 markets. For more information, visit 

It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.

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Extra information

Typ av kontrakt
Heltidsjobb (förstajobb)
Typ av jobb
Civilingenjör / Arkitekt, IT
Körkort önskas
Tillgång till bil önskas
Personligt brev krävs

Stockholm | Civilingenjör / Arkitekt | IT | Heltidsjobb (förstajobb)