Office Ambassador (Stockholm)

It's not about cars. It's about people.

Our human-centric focus is what makes us different from all other car companies, and it’s at the heart of everything we create. If you want to join us in our mission to make people’s lives less complicated, we offer you a chance to grow together with talented people who want to make a true difference.

About us
As Volvo Cars transitions from an Industrial Company to a Tech Company, we're actively seeking new talents to shape our future. To become the employer of choice, we understand the importance of creating an attractive workplace that values every individual. The way we meet, greet and take care of our employees and guests has an important part in building this attraction. 
 
Are you ready to be the face of Volvo Cars in Stockholm?
We are looking for an enthusiastic Office Ambassador who possesses a natural inclination for problem-solving, assisting, and supporting others. If you thrive on being at the heart of things, bringing a positive attitude to every task, and being excited for delivering exemplary service, we want to hear from you! 

What you’ll do
The Office Ambassador is the person who sees everyone, enthusiastically welcoming guests, answering all questions, and managing expectations in the most positive way through knowledge of our product and services. The Office Ambassador exceed expectations of service and hospitality found in a corporate setting.
You will be the natural problem solver, handy enough to solve simpler tasks on your own, make sure more complex errands and tasks are delegated correctly and remedied. You will be the go-to person for any workplace related reason and the natural connection with your workplace colleagues in Gothenburg Torslanda. The Office Ambassador makes sure the workday runs free from friction and keeps the office a positive and joyful place.
These are some typical tasks in scope:

The hospitality and welcoming go-to person
·       Enthusiastically welcoming and assisting employees and visitors
·       Managing workplace guidance for new employees 
·       Access card administration and photo shoots of new employees
·       Organizing seasonal celebrations and office events 
·       Bringing colleagues together for smaller activations and events
·       Managing packages and deliveries 
The handy generalist
·       Solving simple maintenance tasks and delegating more complex ones 
·       Being the go-to person for any workplace-related matter
·       Coordinating orders and follow-ups on work by contractors 
·       In charge of faulty report
The internal communicator
·       Communicates to employees about what’s going on at the office
·       Works closely to property managers at Workplace
·       First contact to landlord
 

The Office ambassador creates an environment bringing joy, smiles and making sure the whole house always has a vivid, open and welcoming atmosphere.

And this is your profile
We are looking for a human centric person with a solid yes attitude and a genuine passion for service & hospitality. You have documented education and work life experience in service & hospitality. You also got one foot in facility handling, you should be able to spot and fix minor interior details at site.
You will be highly visible for all employees at the office, first contact to both the landlord and the property managers, so you should naturally be a person who likes the be in charge and always at the heart of all things going on. 

You are fluent in English and speaks (at least) one of the Scandinavian languages. Furthermore, you can demonstrate full written and verbal communication skills. Driver license is required.

You on a personal level
We believe that you are a person with a big heart that values a diversified workplace, you care about mother earth, service is your passion, and you are a cosmopolitan spirit with a genuine love for taking care of people. You value a sustainable work life balance, you take great pride in the work you do, you are curious and humble.
You have the ability to relate to and communicate well with people with your positive mindset. You pay attention to details and like to meet and exceed employee expectations, provide positive and courteous service.

You will be part of a team with other office ambassadors as well as Lobby Ambassadors in Gothenburg. 

How To Learn More And Apply
We welcome your application by the 2th of October at the latest. Please submit your application in English and note we do not handle any applications over email due to GDPR.
This is a full-time employment, working Mon-Fri office hours (On site). Located at the Volvo Cars office in Stockholm
 
For additional questions about the position, feel free to contact the hiring manager, Hanna Johansson, at hanna.johansson.6@volvocars.com
For questions regarding the recruitment process contact the recruiter, Pedram Yousefi at pedram.yousefi@volvocars.com
Warm welcome with your application! 
 

Who are we?

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. 

Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.