Customer Service Executive – Swedish in London, England

Om tjänsten

B.responsible

• You will liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mails
• Deliver a high level of customer service;
• Actively participate in various projects within the department;
• Promote the Booking.com culture along with your colleagues;

B.skilled

• Our ideal Candidate will have excellent communication and problem-solving skills;
• Takes responsibility and ownership;
• Is passionate about helping customers;
• Fluent in both written and spoken English and Swedish;
• Available full-time (40 hours per week) and flexible in work schedule;
• In possession of a valid work-permit for the UK.

B.offered

• Full-time, 5 weeks paid training;
• Work schedule 4-6 weeks in advance;
• International working environment;
• Convenient office location in London, England
• 25 holidays per year (on full-time basis);
• Free lunch every day;·
• Quarterly Bonus Plan – 12% of your salary, based on set targets;
• Premium pay for certain hours worked at evenings and weekends;

The hiring company Booking.com Customer Service Center (UK) Limited is one of Booking.com BV’s and/or BookingSuite BV’s support companies in United Kingdom. Booking.com Customer Service Center (UK) Limited is looking for a Customer Service Executive - Swedish. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV.

Extra information

Status

Stängd

Önskad utbildningsnivå

Annan, Grundskola, Gymnasium, Yrkesutbildning

Ort

Utomlands: Utomlands

Typ av kontrakt

Heltidsjobb (förstajobb), Heltidsjobb (erfaren)

Typ av jobb

Kundservice / Call center

Körkort önskas

Nej

Tillgång till bil önskas

Nej

Personligt brev krävs

Nej

Språk

Engelska, Svenska