Application Solution Responsible SAP CRM i Stockholm, Stockholms län

Find your place in a fast moving environment where you will have a key role within our global program, working with the latest SAP technologies and platforms.

As our Application Solution Responsible you will be the overall responsible for one of our solutions within SAP CRM. The main solution is the HM Club which is built on the SAP CRM Loyalty standard solution. The responsibility includes securing that the solution is developed according to business requirements, being maintainable in the long run and aligned with HM architectural guidelines.

You will be part of our Enterprise Applications Division that coordinates and manages the program that includes new business processes and system support for major parts of the H&M garment flow, including among other both the SAP CRM and SAP ECC platforms. The implementations are in the middle of a Global roll out phase and in parallel we are refining processes and systems.

If you are analytical, driven and experienced in SAP CRM and want to work with global roll-outs, you can be the one we are looking for. It is qualifying if you have worked in global projects and roll-outs with off shore development.  We offer you a global expansive IT environment, with skilled colleagues where everybody strives to do their best as one team. The team is expanding continuously and you will grow with us.

H&M is an exciting place for an IT career! We open up at least one new store every weekday somewhere around the globe at the same time as we’re expanding online. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world’s largest fashion retailers we can offer you endless career opportunities.

Your responsibilities

The job comes with lots of responsibility – and lots of fun. Among other things your to do-list includes:

- Overall responsible for the solution within SAP CRM incl all changes in Application development, Roll-outs and Application maintenance
- Own and drive prestudies for the solution area (evaluation case by case)
- Confirm doability based on solution and estimates, for each release/roll-out.
- Review and evaluate requirements (discussion w business and projects)
- Handover and review requirements with Application Expert
- Quality assure functional design and estimates made by Application Expert 
- Secure solution is based on SAP CRM Roadmap
- SPOC for the solution towards business and other IT stakeholders, integrating systems
- Coordinate delivery of larger requirements (smaller projects)

Your skills

Just like everyone at H&M, we believe you are a social, open, communicative, sales-minded and ambitious diplomatic team player full of drive and optimism. And your skills include:

- More than 5 years of experience of the design, concepts, principles and configuration in SAP CRM and SAP ECC
- Inbound and outbound integration know-how regarding SAP CRM
- Experience from large, global organizations
- Excellent managing of deliverables (“to-do lists”), time management, communication (oral and written), presentation, and organizational skills
- Pedagogical skills as well as experience from planning and running workshops
- Used to work with both technical questions and business questions
- Project management
- Good verbal communication and documentation capacity in English

Sounds interesting? Here’s your chance for a career out of the ordinary!

For questions contact Carina Höglund, or Anna-Karin Larson, .

Please apply with CV and personal letter no later than 19th of February. We accept applications in both Swedish and English.

The IT department is an important part of the company’s business and carries out operations, software development and maintenance of the company’s systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers “Fashion and quality at the best price in a sustainable way”. The IT-department is located in Stockholm and Borås and conduct business virtually all over the globe. The H&M group includes in addition to H&M the brands COS, Monki, Weekday, Cheap Monday, & Other Stories and H&M Home. As an IT-department, we work with all brands.