Consumer & Business Insights Manager i Solna

Consumer & Business Insights Manager, Espresso House Group

Are you passionate about using data and insights to drive sustainable, profitable growth? Do you want to help shape how we make customer-led and fact-based decisions across a large and growing business? Espresso House Group is looking for a Consumer & Business Insights Manager to join our Strategy team. 

About the role

 
As a Consumer & Business Insights Manager, you will play a key role in analyzing our sales and guest development.  You will support decision making by providing data-driven insights, particularly related to purchase patterns, guest drivers and market trends.  

You will collaborate across five countries and work closely with a wide range of stakeholders, including our commercial team, supply chain, finance and IT. A core part of your role will be to prepare analysis for management review and to support leaders in strategic planning and execution.  You will also contribute to budgeting and forecasting from a topline perspective. 

We are looking for someone who is proactive, analytical and passionate about delivering actionable insights that support a great guest experience. 

Key responsibilities include:

 

• Analyze the sales development across categories and markets, delivering insights on key components such as guest count, average bill, price and product mix 
• Prepare and maintain monthly business reporting materials for leadership and key stakeholders  
• Provide proactive insights and analysis on key consumer trends and patterns  
• Combine learnings from internal sales analysis with external market and customer data, providing holistic business recommendations 
• Develop tools and reports that enable stakeholders at all levels of the organization to make data-driven decisions  
• Support financial planning and forecasting related to:
  • Sales and guest development 
  • Product mix and category management 
  • Menu pricing 
• Work closely with the commercial team, providing analytical support and guidance 

What we are looking for:

 

• Academic degree in Business Administration or a similar field 
• At least 5 years of experience in a similar role working in a consumer-centric industry  
• Fluent in English and at least one Nordic language 
• A person who can both support and challenge leaders in decision making forums 
• Experience in managing multiple information sources, handling large data sets and converting analytic findings into clear actionable insights  
• Strong skills in Excel, PowerPoint and business intelligence tools. Experience in QlikSense is an extra merit.  
• A structured and organized approach to work 
• A collaborative mindset and ability to work cross-functionally