IT Productivity i Stockholm

IT Productivity

Klarna’s mission is to free people from all the meaningless time spent managing money and purchases, so they can do more of what they love. Every day at Klarna we help consumers, merchants, and partners to explore just how smoooth the modern purchase experience can be. Our position at the crossroads of payments, consumer financing, ecommerce and banking means we are uniquely positioned to do this. There is no label for what we do. 

Klarna was born in Stockholm in 2005 and today has 2500 employees working across Europe and the US. We currently serve 60 million consumers, work together with 130,000 merchants and process more than a million payment transactions a day. We're growing at 40% every year and our investors include Visa, Atomico, Sequoia Capital, Permira and Bestseller group/ Anders Holch Povlsen. We have strong partnerships with some of the world’s leading brands, such as ASOS, IKEA, Adidas, Zara, Lufthansa and Spotify. 

At Klarna we use the term Productivity to describe the portfolio of IT tools and services that enables Klarna employees to be as productive as possible. This is to emphasise that employee productivity itself is the goal rather than the systems and tools themselves.

As an engineer in the Productivity Tech Experience team you will be part of designing the future state of the art digital workspace for Klarna. You will work in one of our cross regional teams spread across the whole world and together with your team you are responsible for the technical customer journey for all our employees.

Productivity Tech Experience is the team where we handle on-boarding/off-boarding procedures, hardware catalog design and asset management. The main goal is to provide excellent service to Klarnauts acting as a professional and friendly contact surface. You will reach the goal by understanding the user, acting calm and professional in stressful situations and having a wide rather than deep technical know-how.

Klarna is looking for ambitious people with significant drive! You should be passionate about your job and enjoy a fast paced international working environment. You will play an important role in taking Klarna to the next level thus, you should desire to go above and beyond to produce best work results! At Klarna we embrace change, you should dare to challenge the status quo and be persistent.

Working at Klarna for you means:

• You are creating the future workplace of Klarna, changing and developing the way of working and improving the productivity for all Klarna Employees is your main focus
• Within your daily work, you will use modern types of deployment methods for devices, operating systems and applications to keep track and improve the work experience of all employees
• The teams are responsible for the whole tech lifecycle of Klarna employees around the world. This includes end to end responsibility, leaving no customer behind!
• To achieve a smoooth process, you will document troubleshooting, knowledge base articles and system design centrally
• Continuously evaluate the department’s internal routines and procedures to scale with Klarnas’ expansion is crucial for a fast, tech driven company like we are

Klarna is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please let us know.