Your responsibilities
The job of an H&M Customer Service Agent comes with lots of responsibility – and lots of fun. Your to-do list includes:
• Provide excellent customer service via our channels
• Handle all customer contacts with interest and care
• Continuously improve our processes by trying new ways to work
• Be an ambassador for the brand in every contact
Your skills
Just like everyone at H&M, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include:
• You are a good role model who lives up to H&M’s values
• You are accurate and precise in your work
• You are structured
• You take own initiatives and find information when needed
• You are a team player but also comfortable working independently
• You have good communication skills and a passion for service
• You can cope with high workload
• You have good computer literacy
• You have an interest in fashion and clothing
• You are excellent in the Finnish language and have good level in English
Sounds interesting?
The contract is fulltime (40 hours/week) and includes working hours during evenings and weekends.
Please apply with your CV and Cover letter at our Career Site.
Questions will be answered by Patric Nilsson, or Sanna Sigstam,
.
