Are you an analyst or data scientist, looking for a role where you have the opportunity to develop, influence and make a difference? Are you both analytical and business oriented, then the role as CRM Data Scientist at H&M's global marketing department can be right for you.
The H&M group joins together more than 171,000 colleagues from different backgrounds and nationalities across the world. We are dedicated to always create the best offering and the best experience for our customers. We all share a values-driven way of working, based on a fundamental respect for the individual. Our help create an open, dynamic and down-to-earth company culture where anything is possible.
As a Data Scientist in the CRM team, you are offered varied and exciting challenges in a workplace with short decision paths, where you can take responsibility and influence from the very first moment. You will be part of the CRM team at H&M's Global Marketing Department. The group is working with quantitative analysis aimed at optimizing H&M's customer offering and communication to increase loyalty.
The role and job description
As a Data Scientist, you are involved in developing long-term CRM strategies and tactical customer activation. Your analysis and recommendations serve as a basis for decision making for H&M's management in the Marketing and Sales departments. In your role you will:
• Contribute with statistical analysis and predictive modeling to develop H&M’s customer communication to increase personalization and customer loyalty.
• Build and develop supervised and unsupervised models, e.g. customer life time value, preference segmentation and impact of marketing activities.
• Develop processes, analytical methods and analysis tools within the CRM department.
• Present and share knowledge about customer behavior, needs and target groups for various functions within H&M.
We believe you have experience in applying statistical methods and working in SAS or SQL. Experience in R/Python/Spark or similar languages is seen as beneficial.
You have experience of working with large data sets and preferably CRM analysis.
You want to develop within CRM analysis and data science.
You have a relevant quantitative academic education, for example within statistics, econometrics, mathematics or equivalent.
The role is a full-time position based at H&M Head quarters in Stockholm City. Interviews will be held continuously for the position, please apply with CV and personal letter no later than the 17th of January 2019. .