Superb is on a mission to change the way restaurants work. Introducing Guest Experience Management: A new way of managing a restaurant while providing every guest with a personalised experience. Today restaurants must provide every guest with a personal experience. But, the use of multiple systems that don’t speak together makes it impossible for restaurants to collect the insights they need to identify regulars, manage guest relationships and make guests come back. Superb is the world’s #1 Guest Experience Management platform collecting all the tools to run a restaurant while collecting guest data to provide personal experiences, build guest relationships, increase retention and maximise revenue. Together we believe #experiencematters. What you will be doing * Monitoring and analyzing raw data across various sources and scrutinizing it * Creating reports and dashboards based on this data for our Product teams * Visualizing this data to help in decision making * Identifying trends in the data to pinpoint key focus areas - Working closely with your product manager to help with product prioritization and roadmap Who you will work with * You will be working with a team of dedicated designers, developers and engineers, who together with their Product Managers create valuable products for the company. Who you are * You have an analytical mindset * You are someone with experience in the SAAS industry * You possess solid knowledge about Data Analytics and experience working with large datasets * Have the ability to work independently and can oversee projects to completion * Someone with experience using SQL and extracting data from large size databases * You have used multiple data visualization tools * Are used to working in an agile environment using scrum - You like the idea of working in a rapidly growing startup environment
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