Management Events is an innovative growth company that connects decision makers and solution providers together around the world at high quality business events. Our mission is to enable our customers to maximize the benefits from our services as a lead generation company. Our teams in Europe and Asia share our core values: Passion for Customers, Clarity & Responsibility, Embrace the New and Winning together. Are you an energetic person who's passion is to create excellent customer experiences? We are now looking for a Customer Success Manager to work with our Nordic market! The location of work is our Stockholm office.
In this role, you are the main point of contact for our customers after the initial sale. Your main task is to coach our solution provider clients participating in our high quality invitation-only events. The role is sales driven, since CSM-function is an extension of our sales organization with main purpose to retain customers. Customer Success Managers are the voice of the customers within Management Events. In your role, you look at every customer interaction as an opportunity to help generate sales. A happy customer is a recurring customer!
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26-03-2024
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